Friendly Workplace
”We are committed to ensuring employee safety, enhancing employee health, and promoting harmonious labor relations.”
Safety & Health

Safe Workplace

 

KGI Financial is committed to providing a safe and healthy workplace environment, which is a sign of care and respect for employees. It also has a profound impact on employee productivity, morale, and the overall operational efficiency of the Company. Therefore, KGI Financial continuously invests resources to improve our safety management system and through education and training, every employee is able to understand and comply with our safety regulations.

 

  • In 2020, we started planning to introduce ISO 45001:2018 occupational safety and health management system.
  • In 2021, KGI Securities passed the ISO 45001:2018 checking and the certificate is valid from 2021/05/19 - 2024/05/18, covering Dazhi Building and Taiwan Land Building.
  • In 2022, KGI Securities passed the ISO 45001 annual re-inspection and maintains the validity of ISO 45001:2018 certificate.
  • In 2022, we released the Occupational Safety and Health Policy which was approved by CEO and applicable to all workforce (including employees and non-employee workers)
  • In 2023, KGI Securities ISO 45001 coverage was expanded to include the Dazhi Building, Taiwan Land Building, and Hongqi Building with a total of 3,155 workers (3,082 employees and 73 non-employee workers, a 98:2 ratio and a coverage ratio of 100%), and to maintain the ISO 45001:2018 certificate validity.
  • In 2023, we announced the key points of occupational safety and health management, which apply to all employees of KGI Financial, in order to effectively prevent occupational hazards and promote labor safety and health.

Contingency Measures for Occupational Accident

  • Provide fire safety facilities such as fire hydrants, fire extinguishers, emergency smoke switches and automatic sprinklers.
  • Regularly submit workplace fire safety equipment inspection and maintenance reports every year, and submit building public safety inspections every two years.
  • Set up fire prevention managers and self-defense firefighting teams, and organize firefighting lectures and escape drills every year.
  • Actively cooperate with and participate in joint fire drills or emergency evacuation exercises organized by the building management unit.
  • Establish an emergency response plan and notification mechanism to enhance the concept of disaster prevention and disaster response capability of colleagues.

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Healthy Workplace

 

KGI Financial continues to create a healthy workplace, improve employee health care measures, and in order to effectively identify workplace hazards and risks, in 2023, in accordance with occupational safety and health related laws and regulations and indicators, as well as the Company's operating style and work attributes, the Group's occupational safety management personnel, nurse practitioners, and relevant members jointly assessed twelve major risk issues, analyzed the degree of impact and the likelihood of occurrence, and produced a risk assessment map and corresponding risk mitigation plan for occupational safety and health.

 

External Award Recognition and Advocacy Activities

 

In order to continue to provide a better safe and healthy workplace, KGI Financial actively participates in advocacy activities to learn new knowledge, improve standards and receive external recognition:

 

  • KGI Financial's employee cafeterias are certified by the Ministry of Environment, and KGI Securities was awarded the Pioneer Enterprises in Green Dining Award for providing employees with organic, friendly, and seasonal local ingredients.
  • KGI Life Insurance and KGI Securities have been awarded the “Healthy Workplace Certification” by the Health Promotion Administration, MOHW.
  • KGI Securities: The Dazhi Building and the Taiwan Land Building have been awarded the Excellent Breastfeeding Room Certification - Superior Classification.
  • KGI Securities: The Dazhi Building and the Taiwan Land Building are equipped with AEDs and continue to receive “AED Safe Place Certification”.

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Grievance Channel

Employee Complaint Channels

 

Based on the guidelines: “Preventive Management Program for the Prevention of Unlawful Infringement on the Performance of Duties” and “Employee Complaint Procedure Announcement"

Circumstances under which a complaint may be filed:

When encountering or suspected of encountering workplace violence
When discovering that the company has violated the Labor Standards Act, Occupational Safety and Health Act, Employee Welfare Fund Act, Labor Insurance Act, Labor Inspection Act or other labor laws and regulations.

Complaint methods:

Hotline: (02)2763-8800 ext. 1888

Fax: (02)2756-3773

Email: 113@kgi.com

 

Sexual Harassment Complaint Channels

 

Based on the guidelines: “Guidelines for Prevention, Appeal and Disciplinary of Sexual Harassment at Workplace”

Definition of sexual harassment: Sexual harassment refers to any of the following circumstances stipulated in Article 12 of the "Gender Equality in Employment Act":

In the course of an employee executing his or her duties, any one makes a sexual request, uses verbal or physical conduct of a sexual nature or with an intent of gender discrimination, causes him or her a hostile, intimidating and offensive working environment leading to infringe on or interfere with his or her personal dignity, physical liberty or affects his or her job performance.
An employer explicitly or implicitly makes a sexual request toward an employee or an applicant, uses verbal or physical conduct of a sexual nature or with an intent of gender discrimination as an exchange for the establishment, continuance, modification of a labor contract or as a condition to his or her placement, assignment, compensation, evaluation, promotion, demotion, award and discipline.
The use of one's authority or opportunities to engage in sexual harassment toward individuals under one's command, supervision, or in a professional relationship arising from employment, job seeking, or job execution.

The investigation into sexual harassment claims shall apply the requirements referred to in Paragraphs 1 to 4 of Article 12 of the Act, and also take the following circumstances into consideration as examples of sexual harassment:

Gazing, touching, hugging, kissing or smelling another person's body inappropriately, or coercing others to do so.
Sending, retaining, displaying or broadcasting the text, pictures, sounds, videos or materials that refer to or demonstrate any sexual request, sexual activity or gender discrimination.
Repeatedly harassing or continuing to follow or pursue any person against their will.
Complaint methods:

Hotline: (02)2763-8800 ext. 1888

Fax: (02)2756-3773

Email: 113@kgi.com
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Governance
Actively participating in public affairs, and promoting sustainable development to implement corporate social responsibility is our top priority.