Safe Workplace
KGI Financial Group is committed to fostering a safe work environment. We continually invest in resources, enhance our occupational safety and health management policies and systems, and ensure their effective implementation.
Occupational Safety and Health Management and Governance
- Occupational Safety and Health Policy : The Policy approved by the Board in 2024, applies to all Group personnel (including employees and non-employees).
- Occupational Health and Safety Management System (ISO 45001: 2018) : Since 2021, the Group has been progressing through KGI Securities to obtain ISO certification. In 2024, KGI Securities successfully maintained its certification under ISO 45001:2018, which is valid from May 19, 2024, to May 18, 2027. The coverage includes the Dazhi Building, the Taiwan Land Building, and the Hongqi Building, encompassing a total of 1,525 workers (1,468 employees and 57 non-employee workers, a ratio of 96:4 and a coverage ratio of 100%).
- Occupational Safety and Health Committee : KGI Life and KGI Securities have established “Occupational Safety and Health Committee” approved by their President, focusing on occupational safety and health risk issues.
- Provide health consultation services to prevent occupational injuries and chronic diseases.
- Offer basic CPR and AED courses and install AEDs on each floor of the headquarter building to ensure timely aid during emergencies.
- Install fire safety facilities such as fire hydrants, fire extinguishers, emergency smoke exhaust switches and automatic sprinklers.
- Conduct regular annual inspections and reporting of workplace fire safety equipment and perform building public safety inspections at the frequency stipulated by regulations.
- Appoint fire safety managers and organize self-defense firefighting teams. Conduct annual fire safety training sessions and evacuation drills.
- Actively cooperate with and participate in joint fire drills or emergency evacuation exercises organized by the building management unit.
- Establish and strengthen the communication of emergency response plans and reporting mechanisms to enhance colleagues' awareness of disaster prevention and their ability to handle emergencies.
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Healthy Workplace
KGI Financial Group continues to foster a healthy workplace by identifying and analyzing twelve workplace risk issues through joint evaluations conducted by occupational safety managers, nurses, selected staff members and dispatched personnel. The process leads to the development of a risk assessment map and mitigation strategies. Based on the assessment results, risk reduction measures are implemented and the PDCA (Plan-Do-Check-Act) cycle is employed to continuously enhance the work environment, ensuring the safety and health of all workforce.
Among the twelve workplace risk issues, four were categorized as medium risks: "Abnormal Workload," The Three Highs" , "Statutory Infectious Diseases," and "Mental Health." To address the challenges of "The Three Highs” (high blood pressure, high blood sugar, and high cholesterol) and the associated issue of obesity, the Group has introduced a range of control and mitigation measures to promote employee health.
Prevention of the Three Highs and Weight Loss Measures
- Provide regular health check-ups : Health check benefit which exceeds legal requirement is offered to encourage employees to undergo regular examinations. In 2024, the proportion of employees with normal BMI values reached 59%.
- Encourage balanced diet : The staff cafeteria offers healthy plate recommendations, including calorie counts and suggested portion sizes for the daily menu. Additionally, red meat is not served on two designated days each month.
- Organize health promotion activities (e.g. walking and weight loss competitions): Over 2,000 employees participated in the Group's walking activity, collectively achieving a total of 820 million steps, approximately 580,000 kilometers; KGI Securities launched a Health Bulter app with more than 3,140 accesses since its launch.
External Award Recognition and Advocacy Activities
- The Group's staff cafeterias have all been certified as eco-friendly by the Ministry of Environment, and KGI Securities was awarded the Pioneer Enterprises in Green Dining Award for providing employees with organic, friendly, and seasonal local ingredients.
- KGI Bank was awarded first place in the "Workplace Safety Award" by the Labor Bureau of Taipei City Government.
- KGI Life and KGI Securities continued to receive the “Healthy Workplace Certification” and the "Health Promotion Mark” from the Health Promotion Administration, Ministry of Health and Welfare.
- KGI Securities’ Dazhi Building, the Taiwan Land Building, and the KGI Bank Headquarter Building have received the Excellent Breastfeeding Room Certification – Special Excellence Rating.
- KGI Securities’ Dazhi Building and the Taiwan Land Building have installed AED emergency equipment and continue to obtain the “AED Safe Location Certification”. 6 training sessions were held in 2024 with a total of 328 participations.
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Employee Complaint Channel
Based on the guidelines: “Preventive Management Program for the Prevention of Unlawful Infringement on the Performance of Duties” and “Employee Complaint Procedure Announcement"
Circumstances under which a complaint may be filed:
- When encountering or suspected of encountering workplace violence
- When discovering that the company has violated the Labor Standards Act, Occupational Safety and Health Act, Employee Welfare Fund Act, Labor Insurance Act, Labor Inspection Act or other labor laws and regulations.
【Complaint Methods】
Hotline: (02)2763-8800 ext. 1888
Fax: (02)2756-3773
Email: 113@kgi.com
Sexual Harassment Complaint Channel
Based on the guidelines: “Guidelines for Prevention, Appeal and Disciplinary of Sexual Harassment at Workplace”
Definition of sexual harassment: Sexual harassment refers to any of the following circumstances stipulated in Article 12 of the "Gender Equality in Employment Act":
- In the course of an employee executing his or her duties, any one makes a sexual request, uses verbal or physical conduct of a sexual nature or with an intent of gender discrimination, causes him or her a hostile, intimidating and offensive working environment leading to infringe on or interfere with his or her personal dignity, physical liberty or affects his or her job performance.
- An employer explicitly or implicitly makes a sexual request toward an employee or an applicant, uses verbal or physical conduct of a sexual nature or with an intent of gender discrimination as an exchange for the establishment, continuance, modification of a labor contract or as a condition to his or her placement, assignment, compensation, evaluation, promotion, demotion, award and discipline.
- The use of one's authority or opportunities to engage in sexual harassment toward individuals under one's command, supervision, or in a professional relationship arising from employment, job seeking, or job execution.
The investigation into sexual harassment claims shall apply the requirements referred to in Paragraphs 1 to 4 of Article 12 of the Act, and also take the following circumstances into consideration as examples of sexual harassment:
- Gazing, touching, hugging, kissing or smelling another person's body inappropriately, or coercing others to do so.
- Sending, retaining, displaying or broadcasting the text, pictures, sounds, videos or materials that refer to or demonstrate any sexual request, sexual activity or gender discrimination.
- Repeatedly harassing or continuing to follow or pursue any person against their will.
Hotline: (02)2763-8800 ext. 1888
Fax: (02)2756-3773
Email: 113@kgi.com
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